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DVA Physiotherapy · Richmond, Melbourne

DVA Physiotherapy Melbourne | Veterans & Defence Personnel | Evolutio Sports Physio Richmond

You served.
Now let us look after you.

Specialist DVA physiotherapy in Richmond for veterans, current ADF personnel, and eligible family members. Bulk billing available — no out-of-pocket costs for Gold and White Card holders.

★ Gold Card White Card Bulk Billed No Gap Fees No Referral (Gold)
Book a DVA appointment WhatsApp us Call 03 9100 3798
DVA physiotherapy treatment session at Evolutio Sports Physio Richmond, Melbourne

Book Online

Reserve your DVA physio appointment in 60 seconds.

Select your preferred time below. DVA Gold and White Card details confirmed at your first visit — no need to call ahead.

About Our DVA Services

A clinic that understands what service actually means.

At Evolutio Sports Physio Richmond, we've been treating Melbourne's active community since 2013. Over that time, we've built genuine expertise working with current and former ADF personnel — from infantry soldiers managing chronic back pain from decades of pack carriage, to naval officers navigating the physical demands of desk-to-deployment transitions.

We understand the culture. Direct communication, no fluff, and a genuine respect for the standard you've been held to. Your rehabilitation program will be built around your goals — not a generic protocol off a shelf.

DVA Gold and White Card holders are bulk billed at the current DVA fee schedule. No gap fees. No paperwork headaches. We handle the claiming so you can focus on getting better.

DVA Card Coverage

Gold Card or White Card — you're covered.

DVA coverage depends on your card type. Here's what you need to know before your first session.

Broadest Coverage

Gold Card Holders

  • All health conditions covered — not just service-related ones
  • No GP referral required to see us directly
  • Bulk billed at DVA fee schedule — zero out-of-pocket
  • Includes physiotherapy, exercise physiology, and allied health
  • Coverage extends to some family members in certain circumstances

Gold Cards are issued to eligible veterans with qualifying service. If you're unsure of your entitlements, visit dva.gov.au or call DVA on 1800 838 372.

Service-Related Conditions

White Card Holders

  • Covers accepted service-related conditions
  • A GP referral may be required for new or unapproved conditions
  • Bulk billed for all accepted conditions
  • Prior approval may be required for some extended treatment programs
  • We can help support your claim with detailed clinical documentation

If your condition isn't yet accepted by DVA, we can provide treatment under Medicare or private health while supporting your claim with clinical reports. Ask us about this at your first visit.

Service-Related Conditions

Military bodies break in specific ways. We know them well.

Years of service leave a particular fingerprint on the body. Here's what we see most often — and what we're built to treat.

Lower Back Pain

Decades of heavy pack carriage, body armour, and vehicle vibration load the lumbar spine in ways civilian patients rarely experience.

Back physio Melbourne

Knee Injuries

Parachute landings, obstacle courses, and prolonged kneeling in field conditions are common causes of ligament and meniscal damage.

Knee physio Melbourne

Shoulder Problems

Weapon handling, equipment carriage, and repeated overhead loading create patterns of impingement, rotator cuff strain, and instability.

Shoulder physio Melbourne

Neck & Cervical Pain

Extended use of helmets, night-vision goggles, and communications equipment places significant load on the upper cervical spine and surrounding muscles.

Neck physio Melbourne

Foot & Ankle

Stress fractures, plantar fasciitis, and chronic ankle instability from extended marching, rough terrain, and ill-fitting issued footwear.

Foot & ankle physio

Hip Pain

Hip flexor tightness, bursitis, and FAI common in personnel who've spent extended periods in load-bearing, crouched, or asymmetrical postures.

Hip physio Melbourne

PTSD-Related Physical Symptoms

Chronic muscle tension, hypervigilance posturing, sleep-disrupted movement disorders, and exercise intolerance all have effective physiotherapy interventions.

Our approach

ACL & Complex Knee Rehab

Full ACL rehabilitation from surgery through return-to-sport or return-to-service, using evidence-based criteria-based progressions and VALD force plate testing.

ACL rehab Melbourne

Chronic Pain Management

Evidence-based chronic pain programs combining manual therapy, progressive exercise, pain neuroscience education, and coordination with your broader care team.

All services

Our Approach

What to expect when you come in.

Five things that define how we work with DVA patients — from your first call to your last session.

01

Direct Communication, No Runaround

We speak plainly. You'll know exactly what's wrong, why, and what we're going to do about it. No jargon unless you want it. No hedging. Your questions get straight answers — because that's how it should be.

02

Evidence-Based Rehabilitation

Every treatment decision is grounded in current research. We use VALD force plate testing for objective strength measurement, biomechanical analysis tools, and progressive loading equipment to track your recovery against real data — not guesswork.

See our clinical outcomes
03

Active Lifestyle Focus

Whether you're training for an event, maintaining fitness post-service, or working through a medically-directed return-to-work, our goal is to keep you active. We have access to a fully fitted 80sqm rehabilitation gym and sports physio expertise to match your ambition.

04

Coordinated DVA Claim Support

All treatment is documented to DVA standards. We provide detailed treatment reports, functional assessments, progress notes with objective measurements, and can liaise with DVA case managers and other providers. If you need support with a claim, we'll provide the clinical evidence.

05

Integrated Care When You Need It

We work with your GP, specialists, psychologists, and other allied health professionals. For complex presentations, we can refer to our network of sports medicine doctors, exercise physiologists, and DVA-approved specialists across Melbourne.

Patient Stories

Outcomes that speak for themselves.

Words from veterans and defence personnel who've been through our doors.

After 15 years in the Army I thought chronic back pain was just part of life. The team at Evolutio understood my service-related injuries and got me back to weekend footy with my mates. The DVA bulk billing meant no financial stress during recovery.
Former Infantry Soldier — 15 years ADF
The transition from Navy to civilian work was tough on my body. Evolutio's physiotherapists understood both the physical demands of service and the challenge of adapting to a desk job. Professional, efficient, and effective — exactly what you'd want.
Ex-Navy Personnel — Civilian transition

Getting Here

Richmond — easy to reach from anywhere in Melbourne.

Five minutes from Richmond Station, close to the Richmond RSL, and well-served by public transport.

Clinic Hours

Monday – Thursday8:00am – 7:30pm
Friday8:00am – 6:00pm
Saturday8:00am – 1:00pm
SundayClosed

Address & Transport

  • Address: 11/3 Bromham Place, Richmond VIC 3121
  • Train: 5 minutes from Richmond Station (Lilydale, Belgrave, Alamein & Glen Waverley lines)
  • Tram: Multiple routes on Bridge Road and Church Street nearby
  • Parking: Street parking on Bromham Place, free 2–4 hour limits
  • Cycling: Secure bike storage available
  • Nearby: Richmond RSL (2-minute walk)
Get directions Call 03 9100 3798

Common Questions

DVA physiotherapy — your questions answered.

Everything you need to know before booking, straight from us.

Do I need a referral for DVA physiotherapy?
Gold Card holders can access physiotherapy directly without a GP referral. White Card holders may need a referral for conditions not yet accepted by DVA. Current ADF personnel should check with their medical officer. If you're unsure, call us on 03 9100 3798 and we'll help you work it out.
Is DVA physiotherapy bulk billed at Evolutio?
Yes. Eligible Gold and White Card holders are bulk billed at the current DVA fee schedule with no gap fees for standard physiotherapy consultations. We handle the claiming process — you don't need to do any paperwork.
What do I bring to my first DVA physio appointment?
Bring your DVA health card (Gold or White), photo identification, a current medication list, and any recent medical reports or imaging. That's all we need. We take care of the DVA claiming from there.
What are the DVA physiotherapy fee schedule rates for 2025/2026?
We bill at the current DVA fee schedule rates. There are no gap fees for standard physiotherapy consultations covered under your DVA entitlements. For the latest published DVA fee schedule, visit dva.gov.au or call DVA on 1800 838 372.
Can I access DVA physio if I served in peacekeeping missions?
Yes. Veterans of peacekeeping missions including East Timor, Solomon Islands, Rwanda, and others are eligible for DVA benefits including physiotherapy, depending on your accepted conditions. Our team has experience working with peacekeeping veterans.
What if my DVA condition isn't yet accepted?
If your condition isn't currently accepted by DVA, we can provide treatment under Medicare or private health insurance while supporting your DVA claim with detailed clinical documentation. Our reports are structured to help establish service connection for new claims.
Am I eligible if I'm a current ADF member (not a veteran)?
Yes. Current serving members of the Army, Navy, Air Force, and Reserves may be eligible for DVA physiotherapy depending on service history and accepted conditions. Coverage varies by service branch and may involve workers compensation for service-related injuries. Contact us and we'll help you navigate the right pathway.
Do you offer telehealth for veterans who can't travel to Richmond?
Yes. We offer telehealth physiotherapy consultations for follow-up appointments, exercise program reviews, and initial assessments when appropriate. This includes support for veterans in regional areas of Victoria and beyond. Book via the scheduler above and select telehealth.
Can you help with my DVA claim documentation?
Absolutely. Our physiotherapists provide detailed treatment reports, functional assessments, and objective outcome measures documented to DVA standards. We can liaise with DVA case managers and provide independent medical examination reports when clinically appropriate.
What if my DVA claim is still pending?
If your claim is under review, you can choose to pay privately for physiotherapy while it's assessed, with potential DVA reimbursement if approved. We can provide detailed clinical documentation to support your pending claim and discuss flexible payment arrangements in the meantime.

Related Services

Other ways we can help.

DVA covers more than just physiotherapy. Explore the full scope of what we offer.

Sports Physiotherapy

Evidence-based physio for active people. From injury assessment to return-to-sport.

Learn more

Exercise Physiology

Accredited exercise physiologists for long-term conditioning, chronic disease management, and rehabilitation.

Learn more

NDIS Physiotherapy

NDIS-registered physiotherapy for participants with disability and complex needs.

Learn more

WorkSafe & TAC

WorkSafe Victoria and TAC approved provider for workplace and road trauma injuries.

Learn more

Serving inner Melbourne including

Richmond South Yarra Prahran Collingwood Clifton Hill Abbotsford Toorak Hawthorn Carlton Fitzroy Melbourne CBD

Ready to Book

Book your DVA physio appointment today.

Gold and White Card holders welcome. Bulk billed, no gap fees. DVA appointments available from 8am Monday through Saturday.

Same-day appointments available for urgent presentations. Call us directly.

Book online now Call 03 9100 3798 WhatsApp us
Evolutio Sports Physio Richmond

Fixing Limbs and Mending Hearts since 2013

Address   11/3 Bromham Place, Richmond VIC 3121

Phone   03 9100 3798

WhatsApp   +61 430 436 531

Email   info@evolutio.com.au

DVA & Veterans

  • DVA Physiotherapy Melbourne
  • DVA Health Cards (dva.gov.au)
  • DVA Eligibility Guide
  • NDIS Physiotherapy
  • Physio Prices 2026

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© 2026 Evolutio Sports Physio Richmond (Melbourne) — Independent sports physiotherapy clinic est. 2013. DVA provider · WorkSafe · TAC · NDIS · AHPRA registered

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