How to Prepare for Your Physiotherapy Appointment:

Complete New Patient Guide

Comprehensive Preparation for Optimal Treatment Outcomes

Proper preparation for your physiotherapy appointment can significantly enhance your treatment experience and outcomes. At Evolutio Sports Physiotherapy, we want to ensure you're fully prepared for your visit to our Melbourne clinic, whether you're a runner with knee pain, a cyclist with back issues, or a CrossFit athlete recovering from injury.

48-72 Hours Before Your Appointment

Complete Your Pre-Appointment Documentation

Online Patient Registration Access our secure patient portal to complete:

  • Personal Information Form: Contact details, emergency contacts, and demographics

  • Medical History Questionnaire: Comprehensive health background including surgeries, medications, and previous injuries

  • Current Condition Assessment: Detailed symptom reporting and functional impact scales

  • Insurance Information: Health fund details, Medicare number, and any relevant claim numbers

  • Consent Forms: Treatment consent and privacy acknowledgments

Gather Relevant Medical Documentation Organize the following documents:

  • Recent Imaging: X-rays, MRI scans, ultrasound reports (within 6 months)

  • Specialist Reports: Orthopedic surgeon, sports medicine physician, or GP assessments

  • Previous Physiotherapy Records: Treatment notes, exercise programs, and discharge summaries

  • Blood Work: If relevant to your condition (e.g., inflammatory markers)

  • Insurance Cards: Medicare, private health insurance, WorkSafe, or TAC documentation

Pain and Symptom Tracking

Symptom Diary Creation For 3-5 days before your appointment, track:

  • Pain Levels: Rate pain from 0-10 at different times of day

  • Activity Impact: Note how symptoms affect daily activities and exercise

  • Aggravating Factors: Document activities that worsen symptoms

  • Relieving Factors: Record what helps reduce pain or improve function

  • Sleep Quality: Note if symptoms affect your sleep patterns

  • Medication Use: Track pain medication usage and effectiveness

🏃 Activity Monitoring for Athletes If you're an active individual:

  • Training Load: Document recent training volume and intensity

  • Performance Changes: Note any decline in performance or modified technique

  • Equipment Changes: Record any recent changes in shoes, bikes, or other equipment

  • Technique Modifications: Note any compensatory movement patterns you've adopted

24-48 Hours Before Your Appointment

Research and Education

Understand Your Condition Familiarize yourself with your suspected condition through reputable sources:

  • Better Health Victoria for general health information

  • Sports Medicine Australia for sports-related injuries

  • Our blog articles about specific conditions and sports

  • Peer-reviewed research articles (if you prefer detailed scientific information)

Prepare Your Questions Write down questions you want to ask, such as:

  • "What's causing my pain?"

  • "How long will recovery take?"

  • "Can I continue my training?"

  • "What's the difference between [manual therapy and exercise therapy]?"

  • "When can I return to competition?"

  • "What can I do to prevent this injury recurring?"

Practical Preparations

Schedule Optimization

  • Work Arrangements: Inform your employer about potential time off for appointments

  • Childcare: Arrange care for children if needed (or ask about bringing them)

  • Transport Planning: Consider how you'll get to and from appointments, especially if driving might be affected

  • Follow-up Availability: Check your calendar for potential follow-up appointment times

Work and Activity Modifications

  • Ergonomic Assessment: Take photos of your workstation to discuss with your physiotherapist

  • Activity Planning: Consider which activities you might need to modify temporarily

  • Equipment Preparation: Gather any relevant sports equipment for assessment

Day of Your Appointment Preparation

Optimal Physical Preparation

Nutritional Considerations 2-3 Hours Before:

  • Eat a light, balanced meal to maintain stable blood sugar

  • Avoid heavy, greasy foods that might cause discomfort during treatment

  • Stay hydrated but avoid excessive fluid intake (limit bathroom interruptions)

1 Hour Before:

  • Light snack if needed (fruit, nuts, or yogurt)

  • Continue moderate hydration

  • Avoid caffeine if you're prone to anxiety

  • Physical State Optimization

  • Sleep: Aim for adequate rest the night before

  • Stress Management: Practice relaxation techniques if you're anxious

  • Current Symptoms: Note your current pain/symptom levels

  • Medication Timing: Take regular medications as prescribed

Wardrobe Selection for Different Conditions

Upper Body Conditions (Shoulder, Neck, Back)

  • Recommended: Tank top, sports bra, or easily removable shirt

  • Avoid: Tight-fitting or difficult-to-remove clothing

  • Options: Bring a wrap or cardigan for warmth after treatment

Lower Body Conditions (Knee, Hip, Ankle)

  • Recommended: Shorts, leggings, or loose-fitting pants

  • Avoid: Tight jeans or restrictive clothing

  • Special Considerations: Easy access to the affected area

Foot and Ankle Issues (Foot Physiotherapy)

  • Recommended: Shorts or pants that can be rolled up

  • Footwear: Bring both your problem shoes and athletic shoes

  • Socks: Easy-to-remove socks or go barefoot-friendly

Sports-Specific Assessments

  • Runners: Bring your current running shoes and any previous pairs

  • Cyclists: Photos of your bike setup, cycling shoes if relevant

  • CrossFit Athletes: Athletic wear suitable for movement assessment

Mental and Emotional Preparation

Mindset Optimization

  • Realistic Expectations: Understand that healing takes time

  • Open Communication: Prepare to be honest about your symptoms and concerns

  • Treatment Partnership: View your physiotherapist as a collaborative partner

  • Positive Outlook: Focus on the potential for improvement and return to activities

Managing Appointment Anxiety If you're nervous about your first physiotherapy visit:

  • Breathing Exercises: Practice deep breathing techniques

  • Information Gathering: Read testimonials from other patients

  • Support System: Consider bringing a friend or family member

  • Communication: Inform the clinic about any specific anxieties

Travel and Logistics Planning

Getting to Our Richmond Clinic

Driving to Evolutio

  • Address: 11/3 Bromham Place, Richmond VIC 3121

  • Parking: Free on-site parking available

  • Traffic Considerations: Allow extra time during peak hours

  • Alternative Routes: Plan backup routes in case of traffic delays

Public Transport Options

  • Richmond Station: 5-minute walk from the clinic

  • Tram Routes: Multiple tram lines service the Richmond area

  • Bus Connections: Local bus routes connect to major transport hubs

  • Accessibility: All public transport options are wheelchair accessible

Cycling to Your Appointment

  • Bike Storage: Secure bike storage available at the clinic

  • Route Planning: Use bike-friendly routes through Richmond

  • Safety Gear: Helmet and lights as required by Victorian law

  • Post-Treatment Considerations: Ensure you're comfortable cycling after treatment

Timing and Arrival Strategy

Optimal Arrival Time

  • First Appointment: Arrive 15 minutes early for paperwork completion

  • Follow-up Visits: Arrive 5-10 minutes early

  • Parking Time: Allow 5 minutes to find parking and walk to the clinic

  • Unexpected Delays: Have our contact information readily available

Communication Channels Keep these contact details easily accessible:

  • Phone: 9100 3798

  • WhatsApp: +61 430 436 531

  • Email: info@evolutio.com.au

  • Emergency: Use WhatsApp for fastest response during business hours

Condition-Specific Preparation Guidelines

Acute Injury Preparation (Less Than 72 Hours)

Immediate Care Protocol Following the PEACE & LOVE protocol recommended by Sports Medicine Australia:

PEACE (First 0-72 hours):

  • Protect: Avoid further injury

  • Elevate: Raise the injured area when possible

  • Avoid Anti-inflammatories: Unless prescribed by a doctor

  • Compress: Use compression garments if comfortable

  • Educate: Understand your condition and treatment options

Documentation for Acute Injuries

  • Photos of visible injury (swelling, bruising)

  • Record of the injury mechanism

  • Notes on immediate symptoms and changes

  • Any first aid measures applied

Chronic Condition Preparation (Ongoing Issues)

Pattern Recognition For long-standing conditions:

  • Symptom Patterns: Daily, weekly, and monthly symptom variations

  • Activity Correlation: Which activities consistently trigger symptoms

  • Treatment History: Previous therapies tried and their effectiveness

  • Functional Limitations: Specific tasks that are difficult or impossible

Previous Treatment Analysis Prepare information about:

  • What Worked: Treatments or exercises that provided relief

  • What Didn't: Interventions that were ineffective or worsened symptoms

  • Compliance Issues: Barriers to following previous treatment recommendations

  • Lifestyle Factors: Work, family, or other factors affecting treatment adherence

Post-Surgical Preparation

Surgical Documentation Essential information for post-surgical patients:

  • Operative Reports: Detailed surgical procedure notes

  • Surgeon's Protocols: Specific restrictions and progression guidelines

  • Current Status: Wound healing, hardware placement, range of motion restrictions

  • Clearance Letters: Medical clearance for physiotherapy

    Medical Team Coordination

  • Surgeon Contact: Information for ongoing communication

  • GP Involvement: Primary care physician updates

  • Specialist Coordination: Any other involved healthcare providers

  • Medication Management: Current pain medications and anti-inflammatories

Special Populations Preparation

Pediatric and Adolescent Athletes

Youth Athlete Considerations For patients under 18:

  • Parental Consent: Required documentation for minors

  • Growth Considerations: Information about recent growth spurts

  • Sport Specialization: Discussion about multi-sport vs. single-sport participation

  • Academic Demands: Balance between sports and school commitments

Masters Athletes (40+ Years)

Age-Related Considerations For older athletes:

  • Health Screening: Cardiovascular and general health status

  • Medication Interactions: How medications might affect exercise

  • Recovery Patterns: Changes in recovery time and adaptation

  • Injury Prevention: Emphasis on maintaining long-term activity

Occupational Athletes and Workers

Work-Related Injury Preparation For workplace injuries:

  • Job Description: Detailed physical demands of your work

  • Workplace Assessment: Photos or descriptions of your work environment

  • Injury Reports: Official workplace injury documentation

  • Return-to-Work Goals: Timeline and functional requirements

Technology and Apps Preparation

Helpful Apps and Tools

Recommended Health Apps Consider downloading:

  • Pain Tracking Apps: For consistent symptom monitoring

  • Exercise Apps: To supplement prescribed exercises

  • Sleep Tracking: To monitor recovery patterns

  • Nutrition Apps: If relevant to your condition

Wearable Device Data If you use fitness trackers:

  • Activity Data: Bring recent activity summaries

  • Heart Rate Information: Relevant for cardiovascular conditions

  • Sleep Quality: Data on sleep patterns and quality

  • Step Counts: Daily activity levels

Financial and Insurance Preparation

Insurance Optimization

Health Fund Preparation Before your appointment:

  • Benefit Checking: Call your health fund to confirm physiotherapy benefits

  • Annual Limits: Understand your yearly coverage limits

  • Waiting Periods: Confirm no waiting periods apply

  • Provider Requirements: Ensure we're recognized by your fund

Government Scheme Preparation For Medicare, WorkSafe, or TAC patients:

  • Claim Numbers: Have all relevant claim numbers ready

  • Authorization: Ensure proper authorization for treatment

  • Documentation: Bring all required paperwork

  • Provider Registration: Confirm we're registered for your specific scheme

Payment Planning

Payment Method Preparation

  • HICAPS: Bring your health fund card for instant claims

  • Backup Payment: Credit card or cash for gap payments

  • Payment Plans: Discuss options if cost is a concern

  • Receipts: Understand receipt requirements for tax purposes

Emergency and Safety Considerations

Emergency Preparedness

Emergency Contacts Ensure we have:

  • Primary Emergency Contact: Family member or friend

  • Medical Emergency Contact: Your GP or specialist

  • Workplace Contact: If injury is work-related

  • Insurance Contact: For urgent claim issues

    Medical Emergency Information Critical information to have readily available:

  • Allergies: Drug, latex, or other relevant allergies

  • Medical Conditions: Diabetes, heart conditions, blood pressure issues

  • Current Medications: Complete list with dosages

  • Emergency Medications: EpiPen, asthma inhalers, etc.

Frequently Asked Questions - Preparation

General Preparation

What if I forget to bring something important?

Don't worry! While preparation helps optimise your visit, we can work with missing information. Call us at 9100 3798 if you realize you've forgotten something crucial, and we'll advise if it's essential for your appointment.

Should I take pain medication before my appointment?

Take your regular medications as prescribed. However, avoid taking pain medication specifically to mask symptoms before assessment, as this can interfere with accurate diagnosis. The Australian Physiotherapy Association recommends honest symptom reporting for optimal treatment outcomes.

What if my symptoms change dramatically before my appointment?

Contact us immediately at 9100 3798 or WhatsApp +61 430 436 531 if you experience significant worsening or improvement. We may need to adjust your appointment or provide additional guidance, especially for acute injuries requiring immediate attention.

Clothing and Equipment

What if I can't wear the recommended clothing due to my condition?

We have gowns and draping available to maintain your comfort and modesty while allowing proper assessment of the affected area. Our priority is your comfort during treatment.

Should I bring all my different sports shoes?

If footwear is relevant to your condition (particularly for running injuries or foot problems), bringing multiple pairs can be helpful, but it's not essential. Focus on the shoes you wear most often for your activities.

Can I wear jewelry during my appointment?

You may need to remove jewelry that interferes with assessment or treatment of the affected area. Consider leaving valuable jewelry at home for convenience and security.

Technology and Documentation

Can I record my appointment for reference?

Please ask permission before recording. We're happy to provide written summaries and can often accommodate recording requests with prior notice. Our detailed follow-up emails typically provide comprehensive session documentation.

Should I bring my laptop to show exercise videos I've been doing?

Yes! Seeing your current exercise routine can be very helpful for assessment and program modification. This is particularly valuable for CrossFit athletes or those following specific training programs.

What if I don't have access to digital forms?

We can provide paper forms, though completing them online beforehand through our patient portal saves time during your visit and allows more time for actual treatment.

Special Circumstances

What if I need to bring my child to the appointment?

Children are welcome, though please bring appropriate entertainment and supervision. Some assessment techniques may require your full attention, so consider childcare if possible.

Can I eat normally before my appointment?

Yes, eat normally but avoid heavy meals immediately before treatment. Stay hydrated but don't overdo it. Follow general guidelines from Better Health Victoria for pre-appointment nutrition.

What if I'm on bed rest or have mobility restrictions?

Let us know about any mobility limitations when booking online or calling 9100 3798. We can adapt our assessment and treatment techniques accordingly, and our clinic is fully accessible for patients with various mobility needs.