How to Prepare for Your Physiotherapy Appointment:
Complete New Patient Guide
Comprehensive Preparation for Optimal Treatment Outcomes
Proper preparation for your physiotherapy appointment can significantly enhance your treatment experience and outcomes. At Evolutio Sports Physiotherapy, we want to ensure you're fully prepared for your visit to our Melbourne clinic, whether you're a runner with knee pain, a cyclist with back issues, or a CrossFit athlete recovering from injury.
48-72 Hours Before Your Appointment
Complete Your Pre-Appointment Documentation
Online Patient Registration Access our secure patient portal to complete:
Personal Information Form: Contact details, emergency contacts, and demographics
Medical History Questionnaire: Comprehensive health background including surgeries, medications, and previous injuries
Current Condition Assessment: Detailed symptom reporting and functional impact scales
Insurance Information: Health fund details, Medicare number, and any relevant claim numbers
Consent Forms: Treatment consent and privacy acknowledgments
Gather Relevant Medical Documentation Organize the following documents:
Recent Imaging: X-rays, MRI scans, ultrasound reports (within 6 months)
Specialist Reports: Orthopedic surgeon, sports medicine physician, or GP assessments
Previous Physiotherapy Records: Treatment notes, exercise programs, and discharge summaries
Blood Work: If relevant to your condition (e.g., inflammatory markers)
Insurance Cards: Medicare, private health insurance, WorkSafe, or TAC documentation
Pain and Symptom Tracking
Symptom Diary Creation For 3-5 days before your appointment, track:
Pain Levels: Rate pain from 0-10 at different times of day
Activity Impact: Note how symptoms affect daily activities and exercise
Aggravating Factors: Document activities that worsen symptoms
Relieving Factors: Record what helps reduce pain or improve function
Sleep Quality: Note if symptoms affect your sleep patterns
Medication Use: Track pain medication usage and effectiveness
🏃 Activity Monitoring for Athletes If you're an active individual:
Training Load: Document recent training volume and intensity
Performance Changes: Note any decline in performance or modified technique
Equipment Changes: Record any recent changes in shoes, bikes, or other equipment
Technique Modifications: Note any compensatory movement patterns you've adopted
24-48 Hours Before Your Appointment
Research and Education
Understand Your Condition Familiarize yourself with your suspected condition through reputable sources:
Better Health Victoria for general health information
Sports Medicine Australia for sports-related injuries
Our blog articles about specific conditions and sports
Peer-reviewed research articles (if you prefer detailed scientific information)
Prepare Your Questions Write down questions you want to ask, such as:
"What's causing my pain?"
"How long will recovery take?"
"Can I continue my training?"
"What's the difference between [manual therapy and exercise therapy]?"
"When can I return to competition?"
"What can I do to prevent this injury recurring?"
Practical Preparations
Schedule Optimization
Work Arrangements: Inform your employer about potential time off for appointments
Childcare: Arrange care for children if needed (or ask about bringing them)
Transport Planning: Consider how you'll get to and from appointments, especially if driving might be affected
Follow-up Availability: Check your calendar for potential follow-up appointment times
Work and Activity Modifications
Ergonomic Assessment: Take photos of your workstation to discuss with your physiotherapist
Activity Planning: Consider which activities you might need to modify temporarily
Equipment Preparation: Gather any relevant sports equipment for assessment
Day of Your Appointment Preparation
Optimal Physical Preparation
Nutritional Considerations 2-3 Hours Before:
Eat a light, balanced meal to maintain stable blood sugar
Avoid heavy, greasy foods that might cause discomfort during treatment
Stay hydrated but avoid excessive fluid intake (limit bathroom interruptions)
1 Hour Before:
Light snack if needed (fruit, nuts, or yogurt)
Continue moderate hydration
Avoid caffeine if you're prone to anxiety
Physical State Optimization
Sleep: Aim for adequate rest the night before
Stress Management: Practice relaxation techniques if you're anxious
Current Symptoms: Note your current pain/symptom levels
Medication Timing: Take regular medications as prescribed
Wardrobe Selection for Different Conditions
Upper Body Conditions (Shoulder, Neck, Back)
Recommended: Tank top, sports bra, or easily removable shirt
Avoid: Tight-fitting or difficult-to-remove clothing
Options: Bring a wrap or cardigan for warmth after treatment
Lower Body Conditions (Knee, Hip, Ankle)
Recommended: Shorts, leggings, or loose-fitting pants
Avoid: Tight jeans or restrictive clothing
Special Considerations: Easy access to the affected area
Foot and Ankle Issues (Foot Physiotherapy)
Recommended: Shorts or pants that can be rolled up
Footwear: Bring both your problem shoes and athletic shoes
Socks: Easy-to-remove socks or go barefoot-friendly
Sports-Specific Assessments
Runners: Bring your current running shoes and any previous pairs
Cyclists: Photos of your bike setup, cycling shoes if relevant
CrossFit Athletes: Athletic wear suitable for movement assessment
Mental and Emotional Preparation
Mindset Optimization
Realistic Expectations: Understand that healing takes time
Open Communication: Prepare to be honest about your symptoms and concerns
Treatment Partnership: View your physiotherapist as a collaborative partner
Positive Outlook: Focus on the potential for improvement and return to activities
Managing Appointment Anxiety If you're nervous about your first physiotherapy visit:
Breathing Exercises: Practice deep breathing techniques
Information Gathering: Read testimonials from other patients
Support System: Consider bringing a friend or family member
Communication: Inform the clinic about any specific anxieties
Travel and Logistics Planning
Getting to Our Richmond Clinic
Driving to Evolutio
Address: 11/3 Bromham Place, Richmond VIC 3121
Parking: Free on-site parking available
Traffic Considerations: Allow extra time during peak hours
Alternative Routes: Plan backup routes in case of traffic delays
Public Transport Options
Richmond Station: 5-minute walk from the clinic
Tram Routes: Multiple tram lines service the Richmond area
Bus Connections: Local bus routes connect to major transport hubs
Accessibility: All public transport options are wheelchair accessible
Cycling to Your Appointment
Bike Storage: Secure bike storage available at the clinic
Route Planning: Use bike-friendly routes through Richmond
Safety Gear: Helmet and lights as required by Victorian law
Post-Treatment Considerations: Ensure you're comfortable cycling after treatment
Timing and Arrival Strategy
Optimal Arrival Time
First Appointment: Arrive 15 minutes early for paperwork completion
Follow-up Visits: Arrive 5-10 minutes early
Parking Time: Allow 5 minutes to find parking and walk to the clinic
Unexpected Delays: Have our contact information readily available
Communication Channels Keep these contact details easily accessible:
Phone: 9100 3798
WhatsApp: +61 430 436 531
Email: info@evolutio.com.au
Emergency: Use WhatsApp for fastest response during business hours
Condition-Specific Preparation Guidelines
Acute Injury Preparation (Less Than 72 Hours)
Immediate Care Protocol Following the PEACE & LOVE protocol recommended by Sports Medicine Australia:
PEACE (First 0-72 hours):
Protect: Avoid further injury
Elevate: Raise the injured area when possible
Avoid Anti-inflammatories: Unless prescribed by a doctor
Compress: Use compression garments if comfortable
Educate: Understand your condition and treatment options
Documentation for Acute Injuries
Photos of visible injury (swelling, bruising)
Record of the injury mechanism
Notes on immediate symptoms and changes
Any first aid measures applied
Chronic Condition Preparation (Ongoing Issues)
Pattern Recognition For long-standing conditions:
Symptom Patterns: Daily, weekly, and monthly symptom variations
Activity Correlation: Which activities consistently trigger symptoms
Treatment History: Previous therapies tried and their effectiveness
Functional Limitations: Specific tasks that are difficult or impossible
Previous Treatment Analysis Prepare information about:
What Worked: Treatments or exercises that provided relief
What Didn't: Interventions that were ineffective or worsened symptoms
Compliance Issues: Barriers to following previous treatment recommendations
Lifestyle Factors: Work, family, or other factors affecting treatment adherence
Post-Surgical Preparation
Surgical Documentation Essential information for post-surgical patients:
Operative Reports: Detailed surgical procedure notes
Surgeon's Protocols: Specific restrictions and progression guidelines
Current Status: Wound healing, hardware placement, range of motion restrictions
Clearance Letters: Medical clearance for physiotherapy
Medical Team Coordination
Surgeon Contact: Information for ongoing communication
GP Involvement: Primary care physician updates
Specialist Coordination: Any other involved healthcare providers
Medication Management: Current pain medications and anti-inflammatories
Special Populations Preparation
Pediatric and Adolescent Athletes
Youth Athlete Considerations For patients under 18:
Parental Consent: Required documentation for minors
Growth Considerations: Information about recent growth spurts
Sport Specialization: Discussion about multi-sport vs. single-sport participation
Academic Demands: Balance between sports and school commitments
Masters Athletes (40+ Years)
Age-Related Considerations For older athletes:
Health Screening: Cardiovascular and general health status
Medication Interactions: How medications might affect exercise
Recovery Patterns: Changes in recovery time and adaptation
Injury Prevention: Emphasis on maintaining long-term activity
Occupational Athletes and Workers
Work-Related Injury Preparation For workplace injuries:
Job Description: Detailed physical demands of your work
Workplace Assessment: Photos or descriptions of your work environment
Injury Reports: Official workplace injury documentation
Return-to-Work Goals: Timeline and functional requirements
Technology and Apps Preparation
Helpful Apps and Tools
Recommended Health Apps Consider downloading:
Pain Tracking Apps: For consistent symptom monitoring
Exercise Apps: To supplement prescribed exercises
Sleep Tracking: To monitor recovery patterns
Nutrition Apps: If relevant to your condition
Wearable Device Data If you use fitness trackers:
Activity Data: Bring recent activity summaries
Heart Rate Information: Relevant for cardiovascular conditions
Sleep Quality: Data on sleep patterns and quality
Step Counts: Daily activity levels
Financial and Insurance Preparation
Insurance Optimization
Health Fund Preparation Before your appointment:
Benefit Checking: Call your health fund to confirm physiotherapy benefits
Annual Limits: Understand your yearly coverage limits
Waiting Periods: Confirm no waiting periods apply
Provider Requirements: Ensure we're recognized by your fund
Government Scheme Preparation For Medicare, WorkSafe, or TAC patients:
Claim Numbers: Have all relevant claim numbers ready
Authorization: Ensure proper authorization for treatment
Documentation: Bring all required paperwork
Provider Registration: Confirm we're registered for your specific scheme
Payment Planning
Payment Method Preparation
HICAPS: Bring your health fund card for instant claims
Backup Payment: Credit card or cash for gap payments
Payment Plans: Discuss options if cost is a concern
Receipts: Understand receipt requirements for tax purposes
Emergency and Safety Considerations
Emergency Preparedness
Emergency Contacts Ensure we have:
Primary Emergency Contact: Family member or friend
Medical Emergency Contact: Your GP or specialist
Workplace Contact: If injury is work-related
Insurance Contact: For urgent claim issues
Medical Emergency Information Critical information to have readily available:
Allergies: Drug, latex, or other relevant allergies
Medical Conditions: Diabetes, heart conditions, blood pressure issues
Current Medications: Complete list with dosages
Emergency Medications: EpiPen, asthma inhalers, etc.
Frequently Asked Questions - Preparation
General Preparation
What if I forget to bring something important?
Don't worry! While preparation helps optimise your visit, we can work with missing information. Call us at 9100 3798 if you realize you've forgotten something crucial, and we'll advise if it's essential for your appointment.
Should I take pain medication before my appointment?
Take your regular medications as prescribed. However, avoid taking pain medication specifically to mask symptoms before assessment, as this can interfere with accurate diagnosis. The Australian Physiotherapy Association recommends honest symptom reporting for optimal treatment outcomes.
What if my symptoms change dramatically before my appointment?
Contact us immediately at 9100 3798 or WhatsApp +61 430 436 531 if you experience significant worsening or improvement. We may need to adjust your appointment or provide additional guidance, especially for acute injuries requiring immediate attention.
Clothing and Equipment
What if I can't wear the recommended clothing due to my condition?
We have gowns and draping available to maintain your comfort and modesty while allowing proper assessment of the affected area. Our priority is your comfort during treatment.
Should I bring all my different sports shoes?
If footwear is relevant to your condition (particularly for running injuries or foot problems), bringing multiple pairs can be helpful, but it's not essential. Focus on the shoes you wear most often for your activities.
Can I wear jewelry during my appointment?
You may need to remove jewelry that interferes with assessment or treatment of the affected area. Consider leaving valuable jewelry at home for convenience and security.
Technology and Documentation
Can I record my appointment for reference?
Please ask permission before recording. We're happy to provide written summaries and can often accommodate recording requests with prior notice. Our detailed follow-up emails typically provide comprehensive session documentation.
Should I bring my laptop to show exercise videos I've been doing?
Yes! Seeing your current exercise routine can be very helpful for assessment and program modification. This is particularly valuable for CrossFit athletes or those following specific training programs.
What if I don't have access to digital forms?
We can provide paper forms, though completing them online beforehand through our patient portal saves time during your visit and allows more time for actual treatment.
Special Circumstances
What if I need to bring my child to the appointment?
Children are welcome, though please bring appropriate entertainment and supervision. Some assessment techniques may require your full attention, so consider childcare if possible.
Can I eat normally before my appointment?
Yes, eat normally but avoid heavy meals immediately before treatment. Stay hydrated but don't overdo it. Follow general guidelines from Better Health Victoria for pre-appointment nutrition.
What if I'm on bed rest or have mobility restrictions?
Let us know about any mobility limitations when booking online or calling 9100 3798. We can adapt our assessment and treatment techniques accordingly, and our clinic is fully accessible for patients with various mobility needs.