Transparency Centre · Updated 2026
Healthcare shouldn't be a black box. Here's everything — real costs, honest timelines, and actual outcomes data from our patients — so you can decide if we're right for you before you even book.
Our Commitment
Since Alex founded Evolutio in 2013 in a 3-level converted warehouse in Richmond, the entire operation has been built around one idea: treat people the way you'd want to be treated yourself. That's not marketing — it's a list of things we do and things we refuse to do.
Session Fees 2026
All sessions include hands-on treatment — not just exercise instruction. Our 45-minute initial appointments reflect what a proper assessment actually requires. That's 15 minutes longer than the industry standard, and the difference shows in outcomes.
8–10 years private practice experience · thousands of clients seen
| Appointment | Duration | Fee |
|---|---|---|
| Initial Consultation Code 500 Comprehensive assessment, full history, physical examination, diagnosis, hands-on treatment, and a tailored rehab plan. $85 deposit at booking · balance of $150 on the day. Book Senior Initial Consultation → | 45 min | $235 |
| Second Opinion Code 500 Seeking clarity after unsuccessful physio or conflicting diagnoses? Independent 75-minute assessment, reviewing your full history for a fresh perspective and tailored plan. Bring all medical reports, imaging, treatment history and current medications. $85 deposit · balance of $215 on the day. Book Second Opinion → | 75 min | $300 |
| Follow-Up Code 505 Ongoing hands-on treatment, progressing strength work, adjusting rehab as your body responds. Same physio every time. Book after your initial consultation. Book Senior Follow Up → | 30 min | $140 |
| Extended Follow-Up Code 506 Returning patients needing extra time — multiple areas or longer treatment. Must have completed an initial consultation first. New to Evolutio? Book an initial instead. Book Senior Extended Follow Up → | 45 min | $235 |
| Appointment | Duration | Fee |
|---|---|---|
| Initial Consultation Code 500 From lawn bowls injuries after a tempranillo to Antarctic ultramarathons — thorough, evidence-based assessment and hands-on treatment. $85 deposit at booking · balance of $100 on the day. Book Initial Consultation → | 45 min | $185 |
| Follow-Up Code 505 Ongoing hands-on treatment, progressing strength work, adjusting rehab as your body responds. Same physio every time. Book after your initial consultation. Book Follow Up → | 30 min | $130 |
| Extended Follow-Up Code 506 Returning patients needing extra time — multiple areas or longer treatment. Must have completed an initial consultation first. New to Evolutio? Book an initial instead. Book Extended Follow Up → | 45 min | $185 |
| Appointment | Duration | Fee |
|---|---|---|
| Initial Consultation Clinical assessment to identify the cause of pain and dysfunction, followed by myofascial release, trigger point therapy, cupping, deep tissue massage and dry needling. Post-session stretches and corrective exercise included. Book 60min Initial Massage → | 60 min | $140 |
| Initial Consultation (Extended) Extended version of the clinical assessment and treatment above — more time for complex presentations or multiple areas. Book 90min Initial Massage → | 90 min | $185 |
| Follow-Up Treatment Return massage treatment for existing clients of Mary Ann. | 45 min | $120 |
| Follow-Up Treatment Return massage treatment for existing clients of Mary Ann. | 60 min | $140 |
| Follow-Up Treatment (Extended) Extended return massage treatment for existing clients of Mary Ann. | 90 min | $185 |
NDIS-registered · comprehensive physiotherapy for participants across Melbourne
| Appointment | Duration | Fee |
|---|---|---|
| NDIS Session Comprehensive physiotherapy for NDIS participants. Supporting individuals with disabilities to achieve their health and mobility goals. Learn more about our NDIS services. | Up to 60 min | $193.99 |
All physiotherapy fees include hands-on treatment in every session. Private health extras cover reduces your out-of-pocket cost — claimed instantly via HICAPS at every appointment. Typical gap: Basic extras ~$100–140; Mid-tier extras ~$70–100; Top-tier extras ~$40–70. Call us with your fund name and membership number for an exact estimate before you book. No referral needed for standard appointments. WorkCover, TAC, DVA, and Medicare EPC plans also accepted — see insurance details below.
Full Episode of Care
Single session prices tell half the story. Here's what typical treatment journeys look like from start to finish — so you can plan properly before you begin.
Covering the most common conditions we see from Tan Track regulars, Melbourne Marathon trainees, and runners across Richmond and South Yarra.
From daily Capital City Trail commuters to Beach Road weekend warriors. Complex bike fit cases referred to our partners at Ciclo Melbourne.
Phill Danzi is recognised as one of Australia's top practitioners for CrossFit and Olympic lifting athletes. We don't just fix you — we make you more durable.
The gold standard. VALD strength testing at 3, 6, 9, and 12 months. Collaboration with your surgeon. We won't rush this — and neither should you. Full ACL guide here.
Alex Drew has specialised in shoulder rehabilitation for over 14 years, including time at the North Melbourne Football Club.
One stat worth knowing: patients who complete their home exercise program see an 85% success rate — vs 52% for those who don't. Your effort matters as much as ours.
Insurance & Rebates
We're registered with all major Australian health funds and government schemes. Your private health extras cover reduces your out-of-pocket cost — claimed instantly at every appointment via HICAPS. Bring your card, we handle the rest.
Claimed instantly via HICAPS at your appointment. You pay only the gap. No claim forms, no waiting, no hassle. Accepted funds include Bupa, Medibank, HCF, NIB, Australian Unity, Teachers Health, HBF, GMHBA, Defence Health, and 20+ others.
Medicare does not cover standard physiotherapy. But if you have a chronic condition, your GP can refer you under a Chronic Disease Management (CDM) plan for up to 5 subsidised sessions per calendar year. You pay the full amount, then claim the rebate via Medicare Easyclaim. Ask your GP if you qualify.
DVA Gold Card holders are bulk billed for approved conditions — zero out-of-pocket cost. Our team has extensive experience with DVA protocols and handles all paperwork. Contact us at info@evolutio.com.au to arrange before your first appointment.
Gap fees apply because WorkCover rates don't cover our extended 45-minute initial assessments and 30-minute follow-ups. We think that's worth the small gap — and so do our WorkCover patients. Book a WorkCover initial assessment here.
For injuries sustained in motor vehicle accidents. TAC rates don't cover our full session times — the gap ensures you get proper assessment and treatment time, not rushed appointments. Alternatively, pay in full and self-claim.
We provide comprehensive NDIS physiotherapy services for participants across Melbourne, supporting individuals with disabilities to achieve their health and mobility goals. NDIS-registered and experienced across a broad range of conditions.
We process all private health fund claims instantly via HICAPS at your appointment. Bring your health fund card or app. You pay only the gap on the spot — no claim forms, no waiting for reimbursement, no receipts to chase. It just works.
Patient Outcomes 2025
These numbers come from de-identified patient records collected January–December 2025 using validated outcome measures. We publish them because you deserve to know what you're actually getting — before you spend a cent.
Patients who complete their home exercise programs see an 85% success rate — compared to 52% for those who don't. The best investment in your recovery is the 10 minutes you put in at home every day. We'll make sure you actually know how to do it.
Sport-Specific Results
Generic physiotherapy data doesn't help a marathoner or a CrossFit athlete understand what their recovery looks like. So we break it down by sport.
From debut parkrun participants to Melbourne Marathon veterans. Harry Ngoo is our resident running specialist — an active marathoner himself who understands the grind of training and the mental toll of stopping.
Melbourne communities we support: Yarra Trail, Tan Track, Capital City Trail, parkrun, OSAAT Run Club, and Melbourne Marathon trainees.
Most cycling injuries we treat in-house. For complex bike positioning, we refer to our partners at Ciclo Melbourne. The combined approach achieves 89% resolution for chronic cycling issues.
Beach Road, Dandenongs, Capital City Trail commuters, and competitive cyclists preparing for events.
Phill Danzi is recognised as one of Australia's top practitioners for CrossFit and Olympic lifting athletes. Alex Drew is a certified CrossFit and powerlifting coach with 14+ years of clinical experience. We don't just fix you — we make you more resilient.
Partner boxes: CrossFit Hawthorn East, CrossFit CBD, CrossFit Richmond.
Phill Danzi is the Rehab Leader for the Western Bulldogs AFLW team. Catya Josephides is the Talent Academy Physio at Carlton FC. AFL physiotherapy at this level comes to every patient we see.
Team relationships: Western Bulldogs AFLW, Carlton FC, Tullamarine FC, Hampton Rovers FC, Richmond Centrals FC.
How We Measure
We use validated, globally-recognised outcome tools — not arbitrary in-house metrics — so our data means something.
Objective, hardware-based measurement at baseline and at 3, 6, 9, and 12 months for long-term rehab cases.
Video gait analysis for runners, movement quality screening, and documented before/after comparisons at initial assessment, midpoint, and discharge.
All data comes from de-identified patient records (7,300+ patients since 2013). Current reporting period: January–December 2025. Updated quarterly — January, April, July, October. Annual methodology audit by an external physiotherapy consultant.
Clinical oversight: Alex Drew, Founder & Physiotherapist, Evolutio Sports Physio Richmond. Registered with: AHPRA, Australian Physiotherapy Association, Sports Medicine Australia.
Frequently Asked Questions
Real questions, real answers. No vague "it depends" non-answers. If we can give you a number or a fact, we will.
Partnerships & Collaborations
Good patient outcomes sometimes require more than one specialist. We've built relationships with the people we trust most — so when we refer you somewhere, it means something.
Ready to Start
No referral needed. Book your 45-minute initial assessment online and we'll have a detailed plan in your inbox within 48 hours. Or just call us — we're real humans who pick up the phone.